A SPECIAL NOTE TO CHILDREN UNDER 13 YEARS OF AGE
You must be 13 years of age or older to register with our site. Please do not register if you are under 13 years of age.
A SPECIAL NOTE TO PARENTS
Parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.
HOW WE COLLECT YOUR PERSONAL INFORMATION
a) From you
We may collect and process personal information relating to you by you providing it to us by filling in forms on our site or by you contacting us. This includes, but is not limited to, information provided at the time of registering to use (or become a member of) our site, participating in contests, chat rooms or bulletin boards, subscribing to any services (e.g. newsletters or email updates on particular artists or types of music), purchasing downloads, sending e-cards, posting material or requesting further services.
You are not required to provide us with this information but, if you choose not to, you may not be able to register to use our site or participate in some of the activities on this site.
b) By using cookies and other technologies
In addition, we may use ?cookies? to collect data relating to your general Internet usage. This data may include IP-addresses, browser version, number of visits and similar such data relating to your navigation of the Internet and our site. A ?cookie? is a small text file that is placed on your computer?s hard drive. Cookies help us to improve our site and to deliver a better and more personalised service, for instance by storing information about your preferences and allowing us to recognise you when you return to our site.
You may refuse to accept cookies by activating settings on your Internet browser. However, please note that if you select such settings you may be unable to access certain parts of our site.
We gather certain information about the users of our site automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information does not identify individual users. We use this information to identify usage trends, to administer the site, to track users? movements around the site and to gather demographic information about our users collectively.
We also use pixel tags on bandit.fm, which are small graphics on each web page that tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. This information is analysed for us by Nielsen NetRatings and by Google Analytics.
Sony Music Entertainment uses Nielsen NetRatings to gather statistical information such as the number of visitors, which pages are visited and duration of page views. Click here for the full Nielsen NetRatings Privacy Statement.
TRANSMISSION OF YOUR PERSONAL INFORMATION VIA THE INTERNET
Unfortunately, the transmission of information via the Internet is not completely secure. Any transmission is therefore at your own risk.
Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access. However, we cannot guarantee that any information you submit to us will be free from unauthorised third party intrusion.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
Sony Music Entertainment has taken precautions to ensure that any credit card payments via bandit.fm are safe and secure. We store your credit card details after your first purchase so you don?t need to continually enter and transmit those details over the internet. To protect your personal information and privacy, we automatically encrypt your credit card data using Secure Sockets Layer (SSL). SSL encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Usually, a secure icon will appear on your browser. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.
Sony Music Entertainment has also implemented measures to ensure that your stored credit card details are kept safe.
WHERE YOUR PERSONAL INFORMATION IS KEPT OR TRANSFERRED
The personal information that we collect may be transferred to, and stored at, a destination outside Australia, for instance if any of our servers from time to time are located outside Australia or if one of our service providers or suppliers is located in a country outside Australia or if we share your personal information (in accordance with the ?With whom we share your personal information' section below).
HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information collected from our site in the following ways:
to ensure that content from our site is presented in the most effective manner for you and for your computer.
to provide you with information, products or services that you have requested from us (or third parties, where appropriate) or which, based on your musical preferences or use, we feel may interest you.
to contact you if you win a prize in a competition you have entered on this site and to send the prize to you.
to carry out our obligations arising from any contracts entered into between you and us.
to allow you to participate in interactive features of our service, when you choose to do so.
to notify you about changes to our service.
WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
Subject to the other terms of this policy, and where appropriate, we may share your personal information with the following:
a) Group companies and third party service providers
We may share your personal information with our related bodies corporate worldwide and third party service providers.
We may share your personal information with those artists (and their management companies) that you have expressed an interest in, who may then use your personal information, in accordance with this policy, to keep you updated with information about them.
c) Other third parties
Where you take part in a promotion that we hold in conjunction with another company, we may share your personal information with that company.
We may transfer, sell or assign any information, including personal information, to third parties, in connection with the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Sony Music Entertainment, or any part of it.
We may share with others, at our discretion, certain aggregate statistical data about purchases and the use of our content, which data may include demographic data such as the age range and/or geographic location of groups of users. No personal information (such as names or email addresses) will be identifiable from such statistics.
d) In special circumstances
We may disclose personal information in special cases when we have reason to believe that disclosing it is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of those described above in paragraphs (a) or (b). We may also disclose your personal information when we believe in good faith that the law requires us to do so.
YOUR RIGHT TO OBTAIN, CHANGE OR REMOVE YOUR PERSONAL INFORMATION
You can opt out of receiving any further messages from Sony Music Entertainment or anyone with whom we share your personal information (as described above) at any time by following the unsubscribe instructions in any message sent to you. If you wish to unsubscribe from messages we send you, you can visit the following page and follow the steps - www.sonymusic.com.au/unsubscribe/home.do.
You have a right to access most of the personal information we hold about you, and also the ability to correct or update it. Please contact our Privacy Officer (see below) to submit your enquiries for access to the personal information we hold about you. We may deny your request in some circumstances, but if we do this we will tell you why.
OUR PRIVACY OFFICER
You may contact our Privacy Officer by sending a message through the support page at www.sonymusic.com.au/misc/contact.do or by writing to The Privacy Officer, Sony Music Entertainment Australia Pty Limited, 11-19 Hargrave Street, East Sydney, NSW 2010.
1. Your Acceptance of Terms and Conditions
3. Trade Marks
You must not use any of SONY MUSIC's trade marks, including: Arista Records, BMG Classics, BMG Heritage, BMG International Companies, Columbia Records, Epic Records, J Records, Jive Records, LaFace Records, Legacy Recordings, Provident Music Group, RCA Records, RCA Victor Group, RLG - Nashville, Sony Classical, Sony Music International, Sony Music Nashville, Sony Wonder, Sony Urban Music, So So Def Records, Verity Records.
4. User Licence and Consent
By submitting, posting or placing any information or other material on the SONY MUSIC Sites (together, "Material") or accessing the SONY MUSIC Sites, you grant to SONY MUSIC a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the Material:
use, copy, reproduce, adapt, communicate, transmit, broadcast make available, publish, print, publicly perform or display; and
sublicense to any person the unrestricted right to exercise any of these rights.
5. Use of SONY MUSIC Sites
The SONY MUSIC Sites may contain one or more bulletin board, chat forum or other communication facility ("Forum"). By using and accessing the SONY MUSIC Sites or a Forum, you agree that you will not do any of the following:
post, communicate or transmit any unlawful, criminal, threatening, abusive, defamatory, libellous, contemptuous, obscene, vulgar, pornographic, profane or indecent Material;
post, communicate or transmit Material which violates or infringes the rights of any other person or party or infringes any law;
inhibit or restrict any other user from using the SONY MUSIC Sites;
interfere with the computer systems which support the SONY MUSIC Sites; overload a service; engage in a denial-of-service attack; or attempt to disable a host;
post, communicate or transmit any file which contains viruses, worms, "Trojan horses" or any other harmful, contaminating or destructive features;
access or attempt to access information resources you are not authorised to use;
impersonate or falsely represent your association with any person or organisation;
attempt to modify, adapt, translate, sell, reverse engineer, decompile or disassemble any portion of a SONY MUSIC Site, including the use of automated tools;
post, communicate or transmit or use any material of any kind for commercial purposes, or which contains any promotional material or advertising;
delete, circumvent or alter any author attribution, legal notices, rights management information or technological protection measures; or
post, download or communicate any file or material posted by another user of a SONY MUSIC Site if you know, or reasonably ought to know, that the file or material cannot legally be downloaded or communicated in that manner.
It is your sole responsibility to be aware of the lawfulness of the Material. You acknowledge that all Forum communications are public and not private communications. SONY MUSIC reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone (including you) posting material which violate or allegedly violate any law. SONY MUSIC reserves the right to remove without prior notice any posting of Material for any reason in SONY MUSIC's absolute and sole discretion but is not obliged to do so. You agree and acknowledge that:
SONY MUSIC is not responsible for any content or material in any Forum (including, without limitation, any information, comments and/or advice of any individual or party referred to as a guest or expert whose statements on a Forum are their own);
SONY MUSIC does not authorise or endorse the comments or material of users of a SONY MUSIC Site or Forum.
Complaints and comments regarding potentially prohibited material on a Forum should be submitted via our Contact Page
6. Linking to SONY MUSIC Sites
You must not link to any SONY MUSIC Site without first obtaining the prior written consent of SONY MUSIC and such consent must be signed by SONY MUSIC's General Manager of Business Affairs to be valid.
7. Third Party Websites
SONY MUSIC Sites may contain links or references to Internet websites operated by third parties ("Third Party Sites"). SONY MUSIC provides these links as a courtesy and this should not be interpreted in any way as an endorsement of any Third Party Site. Third Party Sites are not under the control of SONY MUSIC and SONY MUSIC is not responsible for the content of any Third Party Site. SONY MUSIC makes no representations or warranties and accepts no responsibility for the accuracy, completeness, content or use of the information accessible from Third Party Sites.
These Terms and Conditions are effective until terminated by SONY MUSIC and SONY MUSIC may terminate this agreement and/or your access or membership to the SONY MUSIC Sites at any time without prior notice to you. In the event that SONY MUSIC terminates your access to the SONY MUSIC Sites, you are no longer authorised to access the SONY MUSIC Sites, however, all restrictions imposed on you, licences granted by you and all SONY MUSIC's disclaimers and limitations of liability contained in the Terms and Conditions will survive termination.
9. Disclaimer and Limitation of Liability
SONY MUSIC does not exclude any rights and remedies in respect of goods or services under the Trade Practices Act 1974 (Cth) which cannot be excluded, restricted or modified. However, SONY MUSIC does exclude all other rights, remedies, conditions and warranties in respect of goods, services and the SONY MUSIC Sites arising under custom, law or statute which may be excluded. To the fullest extent permitted by law,
SONY MUSIC makes no warranties, either express or implied, regarding the SONY MUSIC Sites, the Content or any goods or services including, but not limited to, implied warranties of merchantability or fitness for a particular purpose. SONY MUSIC does not warrant that your access to the SONY MUSIC Sites, the delivery of the SONY MUSIC Sites or the Content shall be free from errors, defects, bugs or viruses, uninterrupted, or reparable if damaged or impaired.
SONY MUSIC will not be liable for any indirect, incidental, special, punitive and/or consequential damages, loss of profits and/or income, loss of data, loss of use, claims of third parties, or other losses of any kind which result from any use or access of, or any inability to use or access, any SONY MUSIC Site or any Content, or any product or service, even if SONY MUSIC has been advised of the possibility of such damages or losses.
SONY MUSIC's liability in respect of any product or service purchased from a SONY MUSIC Site is limited to the less of (i) the replacement of any product or service purchased; and (ii) the purchase price paid by you to SONY MUSIC for that product or service.
SONY MUSIC is not liable to you or anyone else in respect of any interference with or damage to your computer system or any other device which occurs in connection with your use of a SONY MUSIC Site or a Third Party Site.
You indemnify SONY MUSIC, its licensees and/or assignees in respect of any claims, loss, damage or costs (including legal costs on a full indemnity basis) arising from or in connection with any breach or alleged breach by you of these Terms and Conditions or any other legal obligation.
SONY MUSIC's failure to exercise or enforce any one or more of its rights under these Terms and Conditions will not constitute a waiver of its rights.
If any part of these Terms and Conditions are or become illegal, invalid or unenforceable in any relevant jurisdiction, the legality, validity or enforceability of the remainder of these Terms and Conditions will not be affected and these Terms and Conditions will be read as if the part had been deleted in that jurisdiction only.
13. Rights and Remedies Cumulative
SONY MUSIC's remedies and rights are cumulative and none of them limits any other remedy or right of SONY MUSIC. Your undertakings and obligations are cumulative and none of them limits any other of your undertakings or obligations.
SONY MUSIC may assign its rights in whole or in part to any person in SONY MUSIC's absolute discretion.
15. Governing Law
These Terms and Conditions will be governed and interpreted in accordance with laws of the State of New South Wales, Australia and the parties submit to the non-exclusive jurisdiction of the courts of that State.
16. Application to Wireless Access
For the avoidance of doubt, these Terms and Conditions equally apply to the use of SONY MUSIC Sites (including access to Content and the purchase of SONY MUSIC goods and/or services) by wireless means, including mobile telephone and other devices in use now or in the future.
17. Terms and Conditions of Sale
These terms and conditions apply, along with the rest of the Terms and Conditions stated above, when you purchase goods and/or services from SONY MUSIC through a SONY MUSIC Site.
When should I expect to receive my shipment?
Delivery in Australia averages 10 business days from receipt of order, but please allow up to 15 business days. International delivery can vary from country to country depending on customs clearance for your respective country.
How much will it cost?
Shipping costs for orders from a SONY MUSIC Site depend upon the weight of the items you select. The shipping cost will be displayed on the review order screen, after you enter your shipping address and before you submit your order
Do I get a receipt?
When you submit your order for purchase, we will confirm your order with an order receipt screen. This screen includes a receipt number which you should retain should you need to contact us concerning your order. If you would like additional information about your order, please contact our Customer Service department.
How secure is my information?
SONY MUSIC is aware of the concerns that you may have with the security of using your credit cards to purchase products over the Internet. To protect your data and privacy, we automatically encrypt your personal information and credit card data using Secure Sockets Layer ("SSL") software. SSL is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
How will I know its safe?
You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.
Is GST included?
Yes. Unless expressly stated otherwise, all prices displayed on a SONY MUSIC Site include Goods and Services Tax (GST).
Can I return goods purchased from a SONY MUSIC Site?
Yes. Within 30 days of receipt of your order, you may return any item for a full refund, under the following conditions:
Items must be in their original condition, with original packaging and accessories
Packaged merchandise must be unopened
Naturally, we can process returns and refunds only for items purchased from a SONY MUSIC Site.
Damaged or exchange items?
Please contact Customer Service to organise an exchange or refund. We are not able to process exchanges online.
Easy 1-2-3 Process
Just follow the 3 easy steps below:
Please write down the reason for your return and your Receipt Number (from your original order).
Wrap the merchandise securely and box it with the above note.
Return your parcel to:
SONY MUSIC Direct
PO Box 88
Darlinghurst, NSW 2010
Payment will be considered received once the amount paid by you is received by SONY MUSIC in immediately available funds. SONY MUSIC reserves the right to cancel any order or delivery until payment is received.
Risk and Damage
All items purchased from a SONY MUSIC Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier and SONY MUSIC accepts no responsibility for any loss or damage of goods occurring in transit.
Terms and Conditions of Sale of Tickets
We are an agent for the Promoter
You acknowledge and agree that SONY MUSIC Music sells tickets to you as an agent for and on behalf of the Promoter (the party who presents the event, and includes a promoter, presenter, artist or producer or venue as the case may be, details of which are set out in your Purchase Confirmation). We may vary these terms and conditions at any time and any variation becomes effective upon being posted on this site.
We do not set the ticket prices or determine seating locations. Tickets are sold through many distribution points and may sell out. We do not control the inventory of tickets or their availability and we may not have any tickets for sale.
There may be a limit on the number of tickets each customer may purchase. Also, there may be an age restriction on entry which you should check before purchasing tickets.
Any representations made by the Promoter with reference to the Event (as specified in your Purchase Confirmation) or performance at any time and any associated complaints or claims arising thereon are the sole responsibility of the Promoter and not us. To the extent permitted by law, we have no liability to you. Promoter's contact details are set out in your Purchase Confirmation.
Promoter's conditions of sale
Tickets are sold subject to the Promoter's conditions of sale, a copy of which may be available for inspection at the time of collection of your ticket at the venue, and also (to the extent that they are not inconsistent with the Promoter's conditions of sale) the following:
Before purchasing tickets, carefully review Event, Event date and location, age restrictions on entry to venue and seat selection (if any).
The right of admission to an Event is reserved and is subject to the Promoter's and the venue's terms and conditions of admission.
If the performance takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions or a change in personal circumstances. If a performance/event is cancelled due to adverse weather or for any cause reasonably beyond the Promoter's control the Promoter is not obliged to arrange a substitute service, event or performance.
All customers attending a performance or event must hold a valid ticket or valid ticket confirmation information for that performance or event and valid identification. The venue or box office may refuse entry if these conditions are not met. Ticket holders must allow sufficient time for the collection of tickets (including collection at the venue). Method of collection will be specified in the Purchase Confirmation. Late arrival may result in non-admittance until a suitable break in the performance (if any).
The Promoter reserves the right to add, withdraw or substitute artists; vary advertised programmes, seating arrangements and audience capacity, refuse admission with reasonable cause or request a customer to leave the venue if disrupting others.
Ticket holders must comply with the security arrangements for the event and the venue including bag and personal searches and prohibition of certain items such as knives, umbrellas, glass and alcohol. The Promoter accepts no responsibility for confiscated items.
Cameras, video and audio recorders, mobile phones and pagers are not be permitted in certain venues. The Promoter requests that all pagers and mobile phones be turned off before entry. The Promoter reserves the right to remove a ticket holder from the event without compensation for breach of any of these rules. The right is reserved to broadcast or communicate any event and ticket holders consent to being filmed or recorded.
Changes In Terms
Product prices, shipping/delivery costs, types of shipping methods, and other terms and conditions of sale, are subject to change without prior notice. Publishing information about a product and/or service on a SONY MUSIC Site does not ensure its availability.
SONY MUSIC makes Icons Collectibles memorabilia available via the Icons Collectibles eBay Store, which is accessible via the links on this site or via eBay directly.
To access the Icons Collectibles eBay Store you will be directed away from this site to eBays site.
To bid on, or purchase, items made available via the Icons Collectibles eBay Store you must become a member of eBay and comply with eBays User Agreement and any other applicable terms or conditions.
No Control over eBay Site
You acknowledge that SONY MUSIC exercises no control over eBay or the eBay site (other than to the extent SONY MUSIC is able to conduct auctions through the Icons Collectibles eBay Store). eBay may, in its absolute discretion, determine whether or not you are able to access the eBay site and bid on Icons Collectibles memorabilia.
Sales only to Australia
Icons Collectibles items purchased through the Icons Collectibles eBay Store are only able to be posted to addresses within Australia. To bid on, or purchase, items from the Icons Collectibles eBay Store you must be a resident of Australia, and by making a bid on any item, you warrant this to be the case.
Subject to the SONY MUSIC Online Terms and Conditions, SONY MUSIC bears all liability in relation to the items offered for sale through Icons Collectibles.
You agree that SONY MUSIC is not responsible or liable in any way in relation to your use of eBays site (other than in relation to an item itself, and the description of the item posted on eBays site by SONY MUSIC). Any problems or issues you have with eBay or your use of the eBay site (including the Icons Collectibles eBay Store) must be followed up with eBay, and you agree that you will not make any claim against SONY MUSIC for any liability, cost, loss or damage caused by your use of eBays site (including the Icons Collectibles eBay Store).
If you have any questions, concerns or complaints about SONY MUSIC Icons Collectibles, this website, or any items we make available via auction please contact us at firstname.lastname@example.org.